The EVOHOME Shop Technical Support Package

Our Honeywell evohome Technical Help & Support is one of the many reasons our customers purchase their products from us. Add our technical support package to your evohome order in order to access our 24/7 forum and obtain technical phone support.

Terms & Conditions

  • 1. We will not technically support any products bought from other retail shops or merchants.
  • 2. The EVOHOME Shop customers must contact us with a valid 9 letter order reference to obtain support.
  • 3. ‘Customer Only’ forum access is only granted to The EVOHOME Shop customers who have added our Technical Support Package to their order.
  • 4. Wi-Fi & App related issues are not covered in our Technical Support Package and you must contact Resideo on 0300 130 1299 for technical support with these issues.
  • 5. A maximum of 30 minutes phone support is eligible per customer. Technical phone support will be charged at a rate of œ15 per 15 minutes thereafter (payable up front).
  • 6. We have the right to refuse technical assistance where non-competent persons are requesting technical information that may endanger life or property.
  • 7. Technical advise is given to the best of our knowledge and faith based on the information we are provided. By purchasing a Technical Support Package from us you are agreeing that we cannot be held liable for non-related issues that arise after our technical help.

If you have any further questions about our Technical Support Package, please feel free to Contact Us.


There are no reviews yet.

Only logged in customers who have purchased this product may leave a review.